TORONTO -- As thousands of front-line workers remain susceptible to COVID-19, a surprising group of people has been vaccinated ahead of them.

Among the less than one per cent of Canadians immunized against the novel coronavirus, those who have received vaccinations include researchers, public relations executives and hospital staff on leave.

Despite the insistence from health officials that the scarce vaccines would first be reserved for the highest-risk populations, including health-care workers in COVID-19 wards and in long-term care homes, staff who have little to no interaction with patients have already received the jab.

Last week, a PR executive at a health centre in Ontario of himself getting the shot, a story which set off a slew of condemnations on social media, some users calling it a 鈥渟hameful鈥 kind of 鈥渜ueue jumping.鈥

As of Monday afternoon, about 339,000 Canadians had received at least one dose of a COVID-19 vaccine, or just 0.892 per cent of the population.

In the weeks leading up to Health Canada鈥檚 approval of the Pfizer-BioNTech and Moderna vaccines, much was made about who would be first in line, with each province developing its own standards based on federal guidelines. But since the rollout began nearly a month ago, officials have faced criticism for a slow pace getting needles into arms

The need for speed may be playing a part in why lower-risk people have already been vaccinated, says infectious diseases specialist Dr. Anna Banerji, who鈥檚 not surprised Canadians are upset about so-called 鈥渜ueue jumping.鈥

鈥淚t bothers a lot of people who are working at high-risk in emergency departments 鈥 because it doesn鈥檛 seem fair,鈥 she told CTVNews.ca over the phone.

But it may be too late to tackle the logistics of 鈥渨eeding out鈥 certain staff from large hospital networks attempting to inoculate more people more quickly, she said.

鈥淲hen you鈥檙e trying to get the vaccine out as soon as possible there are probably people that are at lower risk that are going to end up in the line up. You can try to [appeal] to people鈥檚 best nature to say people at the highest-risk should come in first,鈥 she added.

But once they鈥檙e out of the freezers and thawed, the Pfizer and Moderna vaccines need to be used the same day, so some health centres administering shots have resorted to mass email sign-ups.

EMAILED REGISTRATION

In Toronto, the University Health Network-led collaborative of five hospital groups -- including Hospital for Sick Children -- controls the largest swath of vaccine doses in Ontario. It recently opened its vaccination program to all staff in patient-care areas.

Last week, staff at SickKids were encouraged to register for a time slot at a web link provided via e-mail using specified log-in credentials, a staff member told CTVNews.ca. Among those who signed up and got a Pfizer dose were research staff and nurses at home on maternity leave. Later that week, . 

A spokesperson for SickKids says some staff members should not yet have been able to sign up.

鈥淩egrettably, and despite everyone鈥檚 best efforts, we are aware of some instances of staff from several hospitals within the collaborative, including SickKids, managing to access the online booking system for the vaccine even though they should not have been eligible to sign up at this time,鈥 said spokesperson Jessamine Luck. 鈥淗owever, we believe most SickKids staff who have been vaccinated are those who met the eligibility criteria.

On Sunday, UHN sent an email about a new round of vaccines available at a nearby health centre, encouraging staff to register. In a tweet three days earlier, UHN President and CEO Kevin Smith said the network was in urgent need of vaccines, a message that spurred one Ontario emergency physician to question the network鈥檚 efforts to vaccinate non-priority staff.

鈥淧lease tell me you didn鈥檛 urgently need vaccines to vaccinate clerical staff and researchers while your frontline colleagues in the community seeing COVID every day have yet to see a dose,鈥 wrote Laura Shoots, the director of ER Quality Improvement at Brant Community Healthcare System. 

In an emailed statement to CTVNews.ca, a spokesperson for the UHN said that the network opened its vaccination program to 鈥減atient-facing鈥 staff but that there 鈥渋s no master list of patient-facing individuals鈥 at the five hospitals that are part of the vaccination efforts. 

鈥淚ndividuals who are not patient facing or are working from home have been asked to wait. We know that some people have chosen not to wait, which is unfortunate,鈥 wrote Gillian Howard, vice president of UHN Public Affairs and Communications.

A Sick Kids spokesperson told CTVNews.ca by email, "staff members who work in a patient care area and are returning from leave in the next 30 days are also eligible to receive the vaccine. Staff working remotely or in non-patient-facing roles are currently not eligible to receive the vaccine."

In the case of the PR executive who recieved a vaccination, the hospital's CEO told CTVNews.ca that all front-line workers in the hospital who wanted a shot have received it.

鈥淕iven our large geography and small workforce, when we have any kind of health-care crisis, whether that be a major accident or COVID-19 surge cases as we have seen, we have an 鈥榓ll hands on deck鈥 approach to ensuring our patients are treated,鈥 Erie Shores Healthcare (ESHC) CEO Kristin Kennedy said in an email to CTVNews.ca, noting that once the hospital's front-line workers were addressed, they had doses that had to be administered.

"Following provincial directives, we chose to vaccinate our administration team."

She says since the ESHC is a community hospital their leadership team also directly deals with health-care providers and administrators in long-term care homes and other community agencies.鈥

'NOTHING IS GOING TO BE PERFECT'

Less than a month into the mass immunization effort, infectious disease expert Dr. Zain Chagla says he鈥檚 willing to give some leeway to hospitals tasked with vaccinating hundreds of thousands of front-line staff.

鈥淚 give the institutions a little bit of credit,鈥 he told CTVNews.ca on Monday. 鈥淚t鈥檚 incredibly hard to try to interview, prioritize, deal with, work through every individual they think needs the vaccine.鈥

In hindsight, it would have been appropriate for institutions to develop a prioritized list of staff, he said. In the absence of such a list, the email registration system might be more suitable than attempting to triage staff on the go. 

鈥淟eaving it to the honour system is the better way,鈥 he said. "But recognizing that when you ask people their risk, they鈥檙e going to put themselves at higher-risk knowing what comes from [the vaccine].鈥

The difficult storage requirements of the Pfizer vaccine may have played into the inability to vaccinate large groups of people outside urban centres, said Chagla. But as more vaccines arrive in the coming weeks, there may be more opportunity to vaccinate the high-risk people officials always intended.

鈥淢aybe it鈥檚 the time to invite another high-risk group into the clinic to get vaccinated that isn鈥檛 affiliated with the hospital. Or a region around the hospital in a smaller rural setting,鈥 he said. 

鈥淣othing is going to be perfect,鈥 he added. 鈥淭here is something to be said about some oversight into how hospitals are administering their vaccines.鈥 

Correction:

This article has been updated to clarify the University Health Network in Toronto is leading a collaborative of five hospital groups to administer vaccine doses.