A Passport Canada network outage that delayed processing of some passports has been resolved, the Thursday.
A car accident cut the internet connection near a key processing centre in Ontario earlier this week, resulting in delays in 鈥渦rgent and express services鈥� across Ontario and Western Canada.
For some Canadians, it鈥檚 a belated fix.
鈥淭hank you for costing me thousands of dollars,鈥� wrote one Facebook user, referencing a flight that was meant to depart Thursday morning.
The collision that caused the initial outage happened near Service Canada鈥檚 processing centre in Mississauga, Ont. which then knocked out the facility鈥檚 internet connection. In a statement to CTVNews.ca, the Ministry of Immigration, Refugees and Citizenship Canada confirmed these details.
鈥淭he issue began with a car accident in Mississauga which affected fiber optic linkages to our servers,鈥� wrote spokesperson Rémi Larivière. 鈥淭hese servers support operations in Ontario and in Western Canada.鈥�
The outage caused concerns for people in need of urgent travel documentation.
Hello, the network outage that affected the Passport Program is now resolved. Urgent and express services are now restored in all Service Canada Centres 鈥� Passport Services. Thank you.
鈥� Passport Canada (@PassportCan)
