麻豆影视

Skip to main content

Don Martin: ArriveCan debacle may be even worse than we know from auditor's report

Share

It鈥檚 been 22 years since a former auditor general blasted the Chr茅tien government after it 鈥渂roke just about every rule in the book鈥 in handing out private sector contracts in the .

The book has been broken anew.

In a rule-shredding repeat orbiting the dreaded app, drew a paint by hefty numbers portrait of bureaucratic incompetence, dodged accountability and contractors treating Liberal government officials to fine whisky tastings.

What started out as a modest $80,000 piece of basic traveller-tracking software during the pandemic became a $60-million-plus boondoggle where juicy contracts were farmed out without competitive bidding to those without the skills or staff to deliver the goods.

The reviled ArriveCan app is a repressed memory for many travellers, who fought with the finicky technology while standing in customs lineups at airports or scrambled for Wi-Fi signals to fill it out at land border crossings.

But the auditor general鈥檚 detailed and damning analysis is the truly infuriating part of this technological ripoff. And Hogan says the worst may be in details she could not access.

Auditor general Karen Hogan responds to a question on her offices report during a news conference, Monday, February 12, 2024 in Ottawa. THE CANADIAN PRESS/Adrian Wyld

For example, we still don鈥檛 know which bureaucrats handed out contracts to unqualified recipients, some without legitimate proposals to justify untendered money grabs, or why these specific companies received such special treatment.

No heads have rolled onto the unemployment rolls as a result of allegations dating back two years.

All we know is somehow GCStrategies, a two-person consulting firm based in a rural Ottawa Valley house, was able to write its own ticket to a $25-million contract despite having no hands-on expertise beyond knowing which bureaucratic backs to scratch.

In one case, they didn鈥檛 even have to submit a proposal. All they had to do was invite the decision makers to a whisky drinking event or a few dinners and the cheques fell into their lap.

But they were not alone. There were a number of companies, including the king of government contracts in KPMG, which received similar sweetheart procurements from velvet-gloved bureaucrats filled with blank pages where the detailed contract justifications should appear.

The faults and flaws which drove up contract prices were many and should鈥檝e been easy to catch and fix.

The supervising power over procurement in Public Services did not review all the deals as one might expect.

In some cases, potential bidders drafted the terms of the contracts they would ultimately receive without any competition.

The lead agencies -- the Canadian Border Agency and the Public Health Agency -- each thought the other was taking the administrative lead so nobody was in charge.

Junior techs working the app were billing senior service rates and timesheets were not validated for work done, which helped inflate the daily pay rate to $1,090 per private tech employee versus $675 for an equivalent government worker.

What鈥檚 worse, if that鈥檚 possible, once the app was in operation it required a steady stream of major fixes, most of which were never tested before they were unleashed on the travelling public. In one case, the auditor general notes, that meant 10,000 fully vaccinated Canadians were needlessly quarantined by a glitch in the app.

It all reeks to high heaven and we don鈥檛 even have the kickers yet.

The results of an RCMP investigation are yet to come and there鈥檚 a bombshell report from the that was so "scary," MPs have deferred hearings on his findings.

While this brouhaha cannot be laid at the feet of the prime minister, it is symptomatic of what happens when a stale government sticks around long enough to develop excessively cozy connections with lobbyists and consultants.

While the size of the public service has ballooned under the Trudeau government, the use of private sector alternatives has kept pace at a tremendous cost to taxpayers.

The debacle behind the ArriveCan app is what happens when a government either loses faith in its own public servants -- or prefers working with silver-tongued friendlies lubricating deals with free whisky.

That鈥檚 the bottom line.

IN DEPTH

Opinion

opinion

opinion Don Martin: How a beer break may have doomed the carbon tax hike

When the Liberal government chopped a planned beer excise tax hike to two per cent from 4.5 per cent and froze future increases until after the next election, says political columnist Don Martin, it almost guaranteed a similar carbon tax move in the offing.

CTVNews.ca Top Stories

Unusual flippered feet are making their way into the Saint Lawrence River this weekend. Led by underwater explorer and filmmaker Nathalie Lasselin, volunteer divers are combing the riverbed near Beauharnois in Mont茅r茅gie to remove hundreds of tires that have been polluting the aquatic environment for decades.

A sea lion swam free after a rescue team disentangled it near Vancouver Island earlier this week.

Police have arrested an 18-year-old woman who allegedly stole a Porsche and then ran over its owner in an incident that was captured on video.

How to win the fight with kids over phone use

The end of the day 鈥 when school, extracurricular activities and homework are (hopefully) finally done 鈥 is the window that many kids have for downtime. It can be a struggle to convince them not to go on their phones.

Local Spotlight

Cole Haas is more than just an avid fan of the F.W. Johnson Wildcats football team. He's a fixture on the sidelines, a source of encouragement, and a beloved member of the team.

Getting a photograph of a rainbow? Common. Getting a photo of a lightning strike? Rare. Getting a photo of both at the same time? Extremely rare, but it happened to a Manitoba photographer this week.

An anonymous business owner paid off the mortgage for a New Brunswick not-for-profit.

They say a dog is a man鈥檚 best friend. In the case of Darren Cropper, from Bonfield, Ont., his three-year-old Siberian husky and golden retriever mix named Bear literally saved his life.

A growing group of brides and wedding photographers from across the province say they have been taken for tens of thousands of dollars by a Barrie, Ont. wedding photographer.

Paleontologists from the Royal B.C. Museum have uncovered "a trove of extraordinary fossils" high in the mountains of northern B.C., the museum announced Thursday.

The search for a missing ancient 28-year-old chocolate donkey ended with a tragic discovery Wednesday.

The Royal Canadian Mounted Police is celebrating an important milestone in the organization's history: 50 years since the first women joined the force.

It's been a whirlwind of joyful events for a northern Ontario couple who just welcomed a baby into their family and won the $70 million Lotto Max jackpot last month.

Stay Connected