The federal government says cyber security and privacy experts are 鈥渋n constant contact鈥� with public benefits providers to address a recent 鈥渃yber incident鈥� impacting MSH International (MSH), and to protect the personal information of government employees.
MSH, a federal sub-contractor, assists Canada Life in connecting members of the Public Service Health Care Plan (PSHCP) who are travelling or posted outside of Canada with coverage, according to releases this week from the Treasury Board of Canada Secretariat.
that the PSHCP鈥檚 membership portal had been made unavailable as a result of the incident, with MSH unable to process or access the status of claims under the plan. According to a statement Wednesday from Treasury Board President Anita Anand, Canada Life has assured that it is 鈥渓ooking at options to support affected members鈥� during the outage.
鈥淲e have asked Canada Life to work diligently with MSH to investigate what information may have been affected and to restore all services in a safe and prompt manner,鈥� Anand said.
鈥淭his situation is a stark reminder of the ongoing risks faced by public and private organizations across Canada and abroad鈥� we will continue to work hard to prevent, detect and manage these threats.鈥�
