WestJet announces system-wide outage

BUSINESS

WestJet announces system-wide outage causing delays, 1 cancellation

Rhythm Sachdeva CTVNews.ca Web Reporter

Published Saturday, November 5, 2022 8:52PM EDT Last Updated Saturday, November 5, 2022 9:34PM EDT

Passengers walk past Air Canada and WestJet planes at Calgary International Airport in Calgary, Alta., Wednesday, Aug. 31, 2022. THE CANADIAN PRESS/Jeff McIntosh

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WestJet announced on that a system-wide outage is causing a "number of delays," and has led to one cancelled flight.

鈥淲e are actively working to get systems back up and running and anticipate service will be restored shortly,鈥� the airline said on its Twitter account.

Many WestJet passengers appear to have been waiting for hours to board planes, with some missing connections, according to several social media posts on Twitter.

One passenger said at Calgary International Airport.

Calgary International Airport, calling it a "global IT outage" has flying through YYC about potential delays, as did t.

WestJet also experienced a system outage in July due to a train derailment, which led to delayed WestJet flights in Canada and abroad.

There have been no recent updates as to when the outage will be resolved.

We are still working to bring all systems online. Unfortunately impacts are still being felt across our operations and we鈥檙e sincerely sorry for the disruption.
鈥� WestJet (@WestJet)

While the impact has been limited to only 1 cancellation, we are experiencing a number of delays across our network, and our contact center is unable to access guest reservations at this time. We are working to get systems back up and anticipate service will be restored shortly.
鈥� WestJet (@WestJet)