TORONTO -- Living in a condo or apartment building with shared facilities and tight spaces amid the COVID-19 pandemic presents its own set of challenges. 

While health officials are telling the public to stay two metres away from each other to curb the spread of the virus, how does one successfully do that in a 25-storey condo building with hundreds of tenants using the same elevators? 

Dr. Isaac Bogoch, infectious disease specialist at Toronto鈥檚 University Health Network, said the key to protecting yourself is washing your hands. 

鈥淲e know the virus can be transmitted through what we call droplets and through contact,鈥 he told CTV鈥檚 Your Morning on Friday. 鈥淚f someone coughs in an elevator, and as disgusting and rude as this sounds, directly in your face, you can get [COVID-19] that way.鈥 

However, he said a more likely way of contracting the virus is if someone touches a common surface contaminated with droplets. 

鈥淚f you touch the elevator buttons and rub your eyes or touch your mouth or nose, then you could get it that way. So hand hygiene is key,鈥 he said. 

ELEVATOR ETIQUETTE

Jessie Paul, a registered nurse in Toronto, last week sharing tips on elevator etiquette based on Centers for Disease Control and Prevention guidelines. 

鈥淚 noticed that most of the tenants in my building were doing a good job of keeping distance until we鈥檇 all get on the elevator together and I realized we needed a bit of education,鈥 the mother of two, who is currently on maternity leave, told CTVNews.ca. 

In her video, Paul tells people to push an elevator button with a napkin, the sleeve of their shirt or their elbow. 

The CDC recommends disinfecting high-touch surfaces every 24 hours. 鈥淚f you want to be kind, feel free to do that in your building or ask management to do so,鈥 she said. 

If the elevator is really crowded, don鈥檛 get in, said Paul. But if you鈥檙e already in the elevator and people get on, 鈥渢he best thing to do is to create a barrier from any droplets that could be in the air.鈥 She recommends using a scarf to cover your mouth. 

If you have children with you, Paul said it鈥檚 best to put them in a stroller to prevent them from touching surfaces. 

For Paul, it helps her to assume 鈥渆verything out there is infected鈥 when she leaves her apartment. 

鈥淪o if I use the elevator, I have sanitizer on me or when I get home I immediately wash my hands and sanitize my phone,鈥 she said. 

For Toronto condo resident Dan Whidden, his concern stems from the shared garbage disposal area on his floor. He wears gloves as a precaution when he leaves his unit for necessities. 

The gym, pool, party room and movie theatre in his building have all closed, a measure most condo buildings have taken. 

Whidden said he feels safe in his building where they鈥檝e ramped up cleaning of elevator buttons and other commonly touched surfaces. 

鈥淲e also got an email from the property manager who said they have a task force in place for anyone who is diagnosed with COVID-19 or gets ill and isn鈥檛 able to get groceries or supplies for themselves,鈥 he said in a phone interview on Friday. 

The content creator and writer, who normally works from home, hasn鈥檛 felt a disruption to his weekday routine, but it鈥檚 the weekends where he feels 鈥渃ooped up.鈥 So he鈥檚 been keeping in touch with friends through online gaming and video apps. 

WHAT MEASURES ARE CONDOS TAKING?

What measures are condos taking to keep residents safe? 

Lyndsey McNally, the director of the Canadian Condominium Institute (CCI-N) for Toronto, told CTVNews.ca that the staff normally in charge of maintaining the pools and gyms have now been redirected to disinfect commonly touched areas throughout buildings. 

鈥淭oronto Public Health provided a fact sheet specific to multi-residential environments and that鈥檚 being reviewed by building staff to make sure the additional protocols are being done,鈥 she said in a phone interview on Friday. 

Additionally, McNally said that it鈥檚 鈥渂een agreed in the industry that unit access, unless there鈥檚 an emergency, shouldn't be done in this environment.鈥 

鈥淥ur role has really shifted from maintenance and repair of the property to additional sanitization as well as communication to try and make sure residents have the right information to protect themselves,鈥 she added. 

John Dickie, the president of the Canadian Federation of Apartment Associations (CFAA), also noted that they鈥檝e postponed non-essential repairs and inspections in an effort to reduce entering tenants鈥 units and risking transmission of the virus. 

Despite communication about physical distancing and hand washing, there will be some tenants who fall into the category of not taking it seriously, said Dickie, who also works as the chair of the Eastern Ontario Landlord Organization (EOLO). 

Dickie said he is working on language that landlords can use with tenants 鈥渨ho are not playing their part.鈥 

鈥淭here will be two sets of language, one that would be gentle language,鈥 he told CTVNews.ca in a phone interview. 鈥淎nd then there will be more hard hitting language.鈥 

It鈥檚 a tricky balance because he doesn鈥檛 want to cause anxiety, but at the same time he wants tenants to be aware of the heightened risk factors of sharing a building, he said.