麻豆影视

In the wake of a turbulent week for airlines and their passengers, one traveller decided to call attention to an 鈥渙rganized, caring, respectful and attentive鈥� response by a Canadian flight crew following an on-board medical emergency.

Joel VanderHoek, a businessman from Lynden, Wash., published an open letter on Facebook praising WestJet staff for coming to the aid of a male passenger who lost consciousness aboard a flight from Calgary to Abbotsford, B.C. on Saturday.
 

鈥淚n an Easter week of particularly unpleasant news about airline treatment of customers, I commend you for a culture of kindness and care. It was evident before the medical incident, but was made especially clear tonight. Thank you,鈥� he wrote in a post that has received over 84,000 reactions and 16,000 shares since Sunday.

VanderHoek said the man 鈥渁ppeared normal鈥� earlier in the flight before he flopped out of his seat and spilled into the aisle. He said he hit the call button while another woman tried to help him off the floor. He went on to describe how the WestJet crew worked with a nurse who was onboard and a volunteer translator to help the man.

鈥淭he man awoke and was helped up into his seat. They kept the man's sister, who was travelling with him, comfortable and apprised of the situation as they asked her questions to help determine the cause of his passing out,鈥� he wrote.

The cooperation between passengers and crew comes on the heels of an incident caught on video showing a . Passenger David Dao suffered injuries at the hands of Chicago airport officers after he refused to leave when he was chosen for what the airline later called 鈥渞e-accomodation.鈥�

Air Canada also came under fire last week for .

While flight crews are trained and regularly confronted with medical emergencies, VanderHoek felt WestJet鈥檚 handling of this incident warranted a special commendation.

鈥淚t was beautiful to see strangers come together as humanity to help one another,鈥� he wrote.