Â鶹ӰÊÓ

Skip to main content

'Short-handed every day:' Businesses face widespread labour shortages

Share

An intensifying labour shortage is rippling through the economy, forcing businesses to curtail operations, reduce hours and in some cases, euthanize livestock.

The situation is a result of a chronic worker shortage worsened by the crush of new COVID-19 cases forcing many into isolation.

School closures have also left some workers scrambling for child care and unable to go into work.

The result is rising employee shortages, prompting airlines to cancel flights, drugstores to close early, restaurants to shutter or move to takeout only and municipalities to warn of delayed waste collection.

At a slaughterhouse in Quebec, the worker shortage became so extreme in recent days it opted to euthanize thousands of chickens that couldn't be processed.

Exceldor Co-operative said in a statement that rising COVID-19 infections and a significant shortage of personnel have forced the company to resort to "humane euthanasia."

It blamed the protracted worker shortage on federal delays processing temporary foreign worker applications.

Meanwhile, some provinces have tried to ease staffing woes by shortening isolation periods, allowing people to return to work sooner.

Yet the sheer number of new daily cases caused by the highly transmissible Omicron variant continues to leave many confined to their homes and businesses struggling to remain open.

Even those that remain open are facing a scheduling nightmare as mounting unplanned absences -- on top of shifting public health restrictions -- make operating difficult.

"Omicron has resulted in more unplanned absences, not to mention complications from sudden government restrictions," Retail Council of Canada spokeswoman Michelle Wasylyshen said.

A surge of people unable to work and changing public health measures "throw schedules that were often planned weeks in advance upside down," she added.

Some businesses have responded to the disruption by drafting new plans for how to operate during the latest wave, while some must alter hours or close altogether.

The Ballroom, a large entertainment venue in downtown Toronto, opted to shutter even before Ontario's government-mandated closure.

"People were calling in sick and it certainly made it challenging to schedule," said director of operations Barry Taylor. "We were short-handed every day."

After previous lockdowns, he said he was only able to hire back about 40 per cent of the venue's staff.

"We never fully recovered," he said. "People won't come back to this industry."

The current COVID-19 wave is also causing staffing shortages at essential retailers and services.

Halifax Regional Municipality, for example, warned of delayed waste collection in some areas due to "resourcing challenges as a result of COVID-19."

Drugstore chain Jean Coutu said on its website some of its stores may need to modify hours to ensure essential services are maintained.

Marie-Claude Bacon, a spokeswoman for Jean Coutu's parent company Metro Inc., said the health and safety of employees and customers has been the company's priority since the beginning of the pandemic.

"As absenteeism has been fluctuating over the course of the last 20 months, we continue to make the necessary staffing adjustments as need be at store and (distribution centre) levels to minimize impact on our operations," she wrote in an email.

Finance Minister Chrystia Freeland said businesses that must close or cut back opening hours due to labour shortages may be eligible for support through various federal government lockdown programs, including the Hardest-Hit Business Recovery Program

"If they have a revenue fall, for whatever reason -- and a shortage of workers could be that reason -- they could be covered," she told reporters Wednesday.

This report by The Canadian Press was first published Jan. 5, 2022.

CTVNews.ca Top Stories

The British Columbia election campaign is set to officially start today, with Lt.-Gov. Janet Austin issuing the writ for the Oct. 19 vote.

A northern Ontario man is facing a $12,000 fine after illegally shooting a moose near the Batchawan River.

Unusual flippered feet are making their way into the Saint Lawrence River this weekend. Led by underwater explorer and filmmaker Nathalie Lasselin, volunteer divers are combing the riverbed near Beauharnois in Montérégie to remove hundreds of tires that have been polluting the aquatic environment for decades.

A sea lion swam free after a rescue team disentangled it near Vancouver Island earlier this week.

Local Spotlight

Cole Haas is more than just an avid fan of the F.W. Johnson Wildcats football team. He's a fixture on the sidelines, a source of encouragement, and a beloved member of the team.

Getting a photograph of a rainbow? Common. Getting a photo of a lightning strike? Rare. Getting a photo of both at the same time? Extremely rare, but it happened to a Manitoba photographer this week.

An anonymous business owner paid off the mortgage for a New Brunswick not-for-profit.

They say a dog is a man’s best friend. In the case of Darren Cropper, from Bonfield, Ont., his three-year-old Siberian husky and golden retriever mix named Bear literally saved his life.

A growing group of brides and wedding photographers from across the province say they have been taken for tens of thousands of dollars by a Barrie, Ont. wedding photographer.

Paleontologists from the Royal B.C. Museum have uncovered "a trove of extraordinary fossils" high in the mountains of northern B.C., the museum announced Thursday.

The search for a missing ancient 28-year-old chocolate donkey ended with a tragic discovery Wednesday.

The Royal Canadian Mounted Police is celebrating an important milestone in the organization's history: 50 years since the first women joined the force.

It's been a whirlwind of joyful events for a northern Ontario couple who just welcomed a baby into their family and won the $70 million Lotto Max jackpot last month.

Stay Connected